Job Overview

The Junior System Administrator at Patterned Learning Career will play a vital role in supporting the IT infrastructure and ensuring the smooth operation of the organization's systems. The successful candidate will assist with the installation, configuration, and maintenance of servers, workstations, and network equipment while providing technical support to users. This position requires a proactive approach in monitoring system performance and security, troubleshooting issues, and implementing solutions to enhance efficiency and productivity across various departments within the organization.

Job Responsibilities

• Assist in the deployment, configuration, and management of server and desktop systems.
• Monitor system performance, troubleshoot hardware and software issues, and ensure the availability of IT services.
• Provide timely technical support to staff and users, addressing inquiries and resolving problems.
• Maintain up-to-date documentation for system configurations, backups, and procedures.
• Implement security measures to safeguard sensitive data and systems from unauthorized access.
• Participate in hardware upgrades and software updates as mandated by organizational policies.
• Collaborate with senior team members on projects and IT initiatives to enhance overall system reliability.

Qualifications

• Associate's degree in Computer Science, Information Technology, or a related field; bachelor’s degree preferred.
• Minimum of 1 year of experience in a similar IT support or system administration role.
• Proficiency in Windows Server and client operating systems.
• Familiarity with Active Directory, Microsoft Office Suite, and virtualization technologies.
• Strong understanding of networking concepts (TCP/IP, DNS, DHCP).
• Excellent problem-solving abilities and a commitment to detail.
• Effective communication skills, both written and verbal.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) retirement plan with company match.
• Generous paid time off, including vacation and sick days.
• Opportunities for professional development and career advancement.
• Flexible work hours and potential for remote work.

Technologies & Tools

The Junior System Administrator will work with a variety of technologies and tools, including but not limited to Windows Server, Linux distributions, VMware or Hyper-V for virtualization, and various networking devices such as routers and switches. Familiarity with management and monitoring tools such as Nagios or SolarWinds will be beneficial, along with basic scripting skills in Bash or PowerShell to automate routine tasks.

Ideal Candidates

The ideal candidate for the Junior System Administrator position at Patterned Learning Career is someone who possesses a passion for technology and a desire to learn and grow in the field of IT. They should demonstrate a strong work ethic, attention to detail, and be able to work effectively in a team-oriented environment. A willingness to take initiative and proactively address challenges is essential, as is the ability to communicate technical concepts to non-technical stakeholders in a clear and concise manner.