Job Overview

The Junior Social Media & Community Manager at Stocktwits will play a crucial role in managing our online presence and engaging with our diverse user base. This position involves creating compelling social media content, developing community initiatives, and fostering interactions with our users to enhance brand loyalty and community growth. The ideal candidate will demonstrate a proactive approach to social media management and possess a strong ability to connect with users, drive engagement, and analyze social media performance metrics.

Job Responsibilities

• Assist in developing and implementing social media strategies that align with the overall marketing objectives of Stocktwits.
• Create engaging content for various social media platforms, ensuring consistency in voice and brand message.
• Monitor social media trends and engage with users to promote community involvement.
• Analyze social media metrics to measure the effectiveness of campaigns and adapt strategies accordingly.
• Collaborate with cross-functional teams to integrate social media initiatives with broader marketing efforts.
• Respond to community inquiries, comments, and feedback across social media platforms in a timely manner.
• Organize and execute community events, both online and offline, to foster user engagement.

Qualifications

• Bachelor's degree in Marketing, Communications, or a related field.
• 1-2 years of experience in social media management, community management, or related roles.
• Proficient in using social media platforms such as Twitter, Facebook, Instagram, and LinkedIn.
• Strong understanding of social media marketing principles and strategies.
• Excellent written and verbal communication skills.
• Ability to analyze metrics and derive actionable insights.
• Familiarity with social media management tools and analytics platforms.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Generous paid time off and holiday leave.
• Flexible work hours and the option for remote work.
• Professional development opportunities.
• Access to wellness programs and activities.

Technologies & Tools

The Junior Social Media & Community Manager will utilize a variety of technologies and tools to efficiently manage social media presence and community engagement. Essential tools include social media management platforms (such as Hootsuite or Buffer), graphic design software (like Canva), and analytics tools (such as Google Analytics or Sprout Social). Familiarity with content management systems and customer relationship management software will also be beneficial to streamline community interactions and content dissemination.

Ideal Candidates

Ideal candidates for the Junior Social Media & Community Manager position will exhibit a passion for social media and community engagement, along with a strong desire to learn and grow within the field. They should possess a creative mindset, demonstrating the ability to produce original content and engage with our audience authentically. A collaborative spirit and strong interpersonal skills are essential, enabling them to work effectively with team members and community members alike. Furthermore, an analytical approach, coupled with adaptability to quickly changing social media trends, will contribute to the success of the candidate in this role.