Overview

The Hallmark On Site Property Manager at Pan American Properties, Inc. will be responsible for overseeing the daily operations of 75 residential units. This role entails maintaining high standards of property management, ensuring tenant satisfaction, and promoting a positive living environment through effective communication and leadership. The manager will also be accountable for financial performance by implementing budgets, managing expenses, and ensuring compliance with policies and regulations. This position is essential in fostering relationships with residents and following up on their needs to sustain a welcoming community atmosphere.

Job Responsibilities

• Oversee daily operations to ensure the property is clean, well-maintained, and compliant with all safety regulations.
• Handle tenant inquiries, complaints, and maintenance requests efficiently and professionally.
• Conduct regular property inspections and implement corrective actions as needed.
• Prepare and manage the annual operating budget, ensuring adherence to financial goals.
• Facilitate lease renewals and rent collection, ensuring timely payments and addressing any issues.
• Enforce property rules and regulations while promoting a positive community culture.
• Supervise and coordinate the work of maintenance staff and outside vendors to ensure timely service delivery.
• Assist in marketing initiatives to attract new tenants and maintain high occupancy rates.

Qualifications

• Bachelor’s degree in Property Management, Business Administration, or related field preferred.
• Minimum of 3 years’ experience in property management or a similar role.
• Strong understanding of property management software and other technologies.
• Exceptional communication and interpersonal skills.
• Proficient in financial management, budgeting, and reporting.
• Knowledge of local, state, and federal housing regulations.
• Ability to resolve conflicts effectively and maintain professionalism under pressure.

Benefits

• Competitive salary with performance bonuses.
• Health, dental, and vision insurance packages.
• Paid time off and holidays.
• Retirement savings plan with employer contributions.
• Professional development and training opportunities.
• Flexible work schedule options.

Technologies & Tools

The Hallmark On Site Property Manager will utilize various property management software tools to manage tenant records, oversee maintenance requests, and facilitate financial transactions. Familiarity with technology platforms such as Yardi, AppFolio, or similar property management systems is essential for efficient operations. Additional tools may include Microsoft Office Suite for reporting and communication purposes, as well as online communication platforms for engaging with residents and team members.

Ideal Candidates

The ideal candidate for the Hallmark On Site Property Manager position should be personable, organized, and proactive, demonstrating a strong commitment to providing exceptional customer service. A successful applicant will exhibit sound judgment, display effective problem-solving abilities, and possess a strong leadership presence. Additionally, adaptability to changing circumstances and the capacity to manage multiple priorities in a fast-paced environment will contribute significantly to achieving success in this role.