Job Overview

The Junior Site Reliability Engineer at Patterned Learning Career will play a critical role in supporting the reliability and performance of our systems and applications. This position focuses on monitoring services, troubleshooting issues, and implementing solutions that enhance the overall user experience. The successful candidate will collaborate closely with senior engineers and other team members to ensure that our infrastructure is robust, resilient, and optimized for performance. This entry-level role provides an excellent opportunity for candidates looking to grow their skills in site reliability engineering and DevOps practices.

Job Responsibilities

• Monitor the performance and availability of cloud-based services to ensure they meet agreed-upon service levels.
• Assist in the deployment and configuration of applications, including load balancing and scaling strategies.
• Participate in incident response efforts and troubleshoot issues in real-time to minimize service disruptions.
• Implement automation for routine tasks to improve operational efficiency and reduce manual errors.
• Conduct root cause analysis on incidents to identify and implement preventive measures.
• Document system configurations, operational procedures, and incident response processes.
• Assist in capacity planning and performance tuning of services and systems.
• Collaborate with cross-functional teams to support development and operational initiatives.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Basic understanding of Linux/Unix systems and command-line interfaces.
• Familiarity with cloud computing concepts and platforms (e.g., AWS, Azure, or Google Cloud).
• Knowledge of scripting languages (Python, Bash, or similar) for automation tasks.
• Understanding of networking, firewalls, and monitoring tools.
• Excellent problem-solving skills and a keen attention to detail.
• Strong communication skills and the ability to effectively collaborate with cross-functional teams.
• Experience in a customer-facing role or a team-oriented environment is a plus.

Benefits

• Competitive salary with performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off and holiday leave.
• Opportunities for professional development and training.
• Flexible work hours and remote work options.
• Retirement plan with company-matching contributions.
• Access to company-sponsored tech-related conferences and events.

Technologies & Tools

The Junior Site Reliability Engineer will primarily work with a wide array of technologies and tools essential for maintaining high availability and performance of systems. Notable technologies include cloud platforms such as Amazon Web Services (AWS), containerization tools like Docker, and orchestration frameworks such as Kubernetes. Additionally, monitoring solutions such as Prometheus and Grafana will be utilized to track application health and performance metrics. Familiarity with CI/CD tools like Jenkins or GitLab is also beneficial for streamlining deployment processes.

Ideal Candidates

The ideal candidate for the Junior Site Reliability Engineer position is someone who demonstrates a passion for technology and a desire to learn and grow in the field of site reliability engineering. They possess a proactive approach to problem-solving, showing initiative to identify issues before they escalate. Additionally, they have strong analytical skills coupled with the ability to communicate effectively in a team-oriented environment. A commitment to quality, reliability, and customer satisfaction will further distinguish a strong candidate for this role.